Frequently asked questions
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Frequently asked questions
International trade can be intricate, and customs clearance sits at the heart of this process. It’s a vital step that often raises questions, especially for businesses moving goods across borders. Whether you manage supply chains, run a growing company, or simply want to understand how shipments move through customs, having a clear grasp of the clearance process can help you avoid delays and keep operations running smoothly.
In the sections below, we’ve compiled answers to the most frequently asked questions about customs clearance. Our aim is to provide straightforward, practical guidance to help you navigate this essential part of global trade with confidence.
The Customs Declaration Service (CDS) is a modern digital platform used by customs authorities to manage import and export submissions. It was introduced to replace the previous CHIEF system and provides improved performance, greater data accuracy, and stronger system integration to support international trade processes more effectively.
To allow your shipment to be processed correctly, you must supply full and accurate shipment information. This includes product descriptions, declared values, country of origin, transport documentation such as airway bills or bills of lading, commercial invoices, and any supporting paperwork required by customs authorities to assess compliance and duty liability.
When lodging a declaration via CDS, key shipment data must be provided. This includes a clear description of the goods, the correct commodity classification code, declared value, origin country, applicable customs procedure codes, and relevant commercial or transport documentation to support the submission.
A customs declaration can be submitted by an individual authorised to act on behalf of a business. However, declarations must be lodged by an entity that is legally established within the country where the declaration is being made. For example, a business based overseas must have a registered UK entity or authorised representative to submit declarations to UK customs.
Customs formalities should be completed prior to the shipment reaching the UK border. Submitting declarations in advance through CDS or using a professional customs agent helps prevent unnecessary delays, ensures regulatory compliance, and allows goods to be released more efficiently upon arrival.
Fees charged by customs clearance providers can vary depending on several factors. Pricing is usually influenced by the complexity of the shipment, volume of goods, commodity type, and any additional services required. Amovita offers competitive rates tailored to the specific needs of each consignment.
Import customs clearance is the official process required to legally bring goods into a country from abroad. It includes submitting accurate documentation, declaring shipment details, and settling any applicable duties, VAT, or taxes before the goods are authorised for entry.
The import clearance process ensures that goods entering the country meet regulatory standards, comply with import restrictions, and satisfy tax and duty obligations. It also allows authorities to carry out security and compliance checks to protect public safety and national interests.
Yes. Since July 2022, certain plant and animal products entering the UK are subject to enhanced inspection controls. These consignments may require veterinary or phytosanitary checks and supporting certification to prevent the spread of pests and diseases. Requirements vary depending on product type and risk category.
If any issues arise during the clearance process, it is important to address them immediately with your customs agent. Quick action helps minimise delays and reduces the risk of penalties. Your agent can assist by correcting declaration errors, submitting additional documentation, or responding to customs queries to resolve the matter efficiently.
Several government authorities, including Border Force, DEFRA Plant Health, Trading Standards, and other regulatory bodies, may review shipment data. Cargo may be selected for document checks, compliance verification, or physical inspection to prevent prohibited or non-compliant goods from entering the country. These controls can occasionally result in processing delays.
Export customs clearance is the formal process required to authorise goods for international shipment. It involves submitting export declarations, confirming regulatory compliance, and obtaining approval from customs authorities before goods can legally leave the country.
Export clearance ensures shipments comply with export regulations, trade restrictions, and licensing requirements. It also enables authorities to monitor outbound trade activity and maintain border security while supporting lawful international commerce.
Documentation requirements depend on the destination country and the type of goods being exported. Common paperwork includes commercial invoices, packing lists, transport documents such as bills of lading or airway bills, export licences for controlled items, and certificates of origin. Accurate documentation helps avoid delays and ensures smooth processing.
The Customs Declaration Service is the UK’s primary electronic platform for processing import and export declarations. It replaced the former CHIEF system and provides improved functionality, enhanced data handling, and stronger system connectivity to support modern customs operations.
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